Roles overview
Every workspace member has one of three roles. The role controls what actions they can take within that workspace.
- OWNER — full control of the workspace, including billing and deletion. Keep the number of owners minimal. Typically one per workspace.
- ADMIN — manages members, workspace settings, and integrations. Use sparingly — grant ADMIN to people who need to configure the workspace, not just work in it.
- MEMBER — the default role for collaborators. Can create and edit issues, comment, and use the board. Cannot change workspace settings or manage other members.
Permissions matrix
What each role can do across key workspace actions.
| Action | OWNER | ADMIN | MEMBER |
|---|---|---|---|
| Issues & boards | |||
| Create and edit issues | ✓ | ✓ | ✓ |
| Comment on issues | ✓ | ✓ | ✓ |
| Move issues between columns | ✓ | ✓ | ✓ |
| Delete issues | ✓ | ✓ | ✓ |
| Create boards | ✓ | ✓ | — |
| Archive and restore boards | ✓ | ✓ | — |
| Members | |||
| Invite members | ✓ | ✓ | — |
| Remove members | ✓ | ✓ | — |
| Change member roles (MEMBER → ADMIN) | ✓ | — | — |
| Transfer OWNER role | ✓ | — | — |
| Workspace settings | |||
| Edit workspace name and description | ✓ | ✓ | — |
| Manage labels, priorities, issue types | ✓ | ✓ | — |
| Manage board columns | ✓ | ✓ | — |
| Manage integrations (Git, Slack) | ✓ | ✓ | — |
| View and manage billing | ✓ | — | — |
| Delete workspace | ✓ | — | — |
What a MEMBER cannot do
MEMBERs are collaborators — they work on issues but do not manage the workspace. Specifically, a MEMBER cannot:
- Create or archive boards.
- Invite or remove other members.
- Change workspace settings (name, labels, columns, priorities, issue types).
- Access or manage integrations (Git, Slack).
- View or manage billing.
- Delete the workspace.
These restrictions apply to the standard roles. Workspaces on the Team plan can configure extended per-member permission overrides — see below.
Change a member's role
- Open Workspace Settings → Members.
- Find the member in the list.
- Click the role selector next to their name and choose a new role.
- The change applies immediately — no save step needed.
Only an OWNER can promote a member to ADMIN or higher. ADMINs can only manage MEMBER-level users.
Remove a member
- Open Workspace Settings → Members.
- Click the … menu next to the member and select Remove.
- Confirm the removal.
- Access is revoked immediately.
- Historical activity (comments, issue changes) is preserved for continuity.
- Issues assigned to the removed member remain assigned — reassign them manually if needed.
Extended permissions (Team plan)
Workspaces on the Team plan can configure per-member permission overrides beyond the standard role model. This allows, for example, granting a MEMBER the ability to manage integrations without making them a full ADMIN.
Extended permissions are managed in Workspace Settings → Members → Permissions and are only available to OWNERs.
If your workspace is locked
If plan limits are exceeded, write actions may be restricted for all roles. See Billing and plans for how to identify which limit was reached and how to restore full access.